Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at christiberghaus11709@hotmail.com.

Please note that returns will need to be sent to the following address:

8160 Otis St, South Gate, CA 90280, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at christiberghaus11709@hotmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods such as food, flowers, or plants, custom products such as special orders or personalized items, and personal care goods such as beauty products.

We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at christiberghaus11709@hotmail.com.

CONTACT INFORMATION

Cozy Atelier
Email: christiberghaus11709@hotmail.com
Phone: +1 323-555-0512
Address: 8160 Otis St, South Gate, CA 90280, United States
Website: www.sjsgtkzxge.shop

Terms of Service

Last updated: October 9, 2026

OVERVIEW

This website is operated by Cozy Atelier. Throughout the site, the terms “we,” “us,” and “our” refer to Cozy Atelier.

Cozy Atelier offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

SECTION 1 - ACCESS AND ACCOUNT

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given permission for any minor dependents to use this website under your supervision.

You are responsible for maintaining the confidentiality of your account information and password and for all activity occurring under your account.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You may not use our products or Services for any illegal or unauthorized purpose.

SECTION 2 - PRODUCTS

We make reasonable efforts to display product descriptions, images, colors, specifications, and other information as accurately as possible.

However, actual product colors may vary depending on your device, monitor, lighting conditions, or production process.

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to modify or discontinue any product at any time without notice.

SECTION 3 - ORDERS

We reserve the right to accept, reject, limit, or cancel any order at our discretion.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.

You agree to provide accurate purchasing and account information for all orders.

SECTION 4 - PRICES AND BILLING

Product prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice.

Applicable shipping charges and other fees will be displayed during checkout before you complete your purchase.

You agree to provide current, complete, and accurate billing and payment information.

SECTION 5 - SHIPPING AND DELIVERY

Shipping availability, fees, processing times, tracking, and estimated delivery times are described in our Shipping Policy.

Delivery dates are estimates and are not guaranteed.

Cozy Atelier is not responsible for delays caused by shipping carriers, weather, natural events, incorrect addresses, or other circumstances beyond our reasonable control.

SECTION 6 - INTELLECTUAL PROPERTY

Unless otherwise stated, all content made available through our website, including text, graphics, logos, images, designs, product descriptions, website layouts, and other materials, is owned by or licensed to Cozy Atelier and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written authorization.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or services offered by third parties that we do not monitor or control.

You acknowledge that these tools are provided “as is” and “as available” without warranties or endorsements.

Your use of optional third-party tools is at your own discretion and risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, products, or services.

We are not responsible for examining or evaluating the content, accuracy, policies, security, products, or services of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

Your use of certain Shopify-supported features may also be subject to Shopify's applicable terms, privacy practices, and policies.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our Services.

SECTION 11 - FEEDBACK AND SUBMISSIONS

If you send us comments, ideas, suggestions, proposals, reviews, or other submissions, you agree that we may use such feedback as permitted by applicable law.

You are responsible for ensuring that your submissions do not violate the rights of any third party or contain unlawful, abusive, defamatory, or malicious content.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may not use the website or its content:

For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To harass, abuse, harm, defame, or discriminate against others;
To submit false or misleading information;
To transmit malware, viruses, or malicious code;
To collect or track personal information unlawfully;
To spam, phish, scrape, or interfere with website security;
To circumvent or interfere with security features of the Service.

We reserve the right to terminate your use of the Services for violating these restrictions.

SECTION 14 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms or applicable law.

Obligations and liabilities incurred before termination will survive termination where applicable.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products provided through the website are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Cozy Atelier and its affiliates, employees, service providers, representatives, and partners will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from your use of the Services.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you in full.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Cozy Atelier and its affiliates, employees, representatives, service providers, and partners from claims, liabilities, damages, and reasonable expenses resulting from your violation of these Terms, applicable laws, or the rights of a third party.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered severed.

The validity and enforceability of the remaining provisions will not be affected.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Failure by us to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies posted on our website, constitute the entire agreement between you and us relating to your use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations when permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable federal and state laws and the courts in the jurisdiction where Cozy Atelier is headquartered.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

It is your responsibility to review these Terms periodically.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to: